You can decide to return any product purchased on orizo.it within 14 days of the delivery date.
1. fill in the Return Form that you will find inside the package. Alternatively you can download and print it by clicking on the following link:
- Return label
- Return form
2. prepare the package to be shipped making sure that the products are in the same condition in which you received them, with all tags attached
3. paste the pre-printed label on the outside of the package so as to cover (if present) the forwarding label
4. deliver the package to the post office in your area by requesting ordinary shipping (the cheapest). Alternatively you can send by express courier (faster delivery, but more expensive). The return shipping fee is charged to the customer.
If your return does not meet the conditions listed, the package will be sent back to you and the refund will not be made.